Dental assistant: Dr. Katuna’s office. May I help you?
Karen: Yes. I’d like to make an appointment for a dental check-up.
Dental assistant: Are you one of the doctor’s regular patients?
Karen: No, I’m not. I nave recently moved to this area and a friend of mine recommended Dr. Katuna.
Dental assistant: I see. Dr. Katuna can see you next Thursday. Do you prefer morning or afternoon?
Karen: Morning is best for me.
Dental assistant: Would 10.30 be all right?
Karen: That would be fine.
Dental assistant: Good. We’ll expect you then at 10.30 on Thursday next week.
Karen: Thank you very much. Good-bye.
Dental assistant: Have a nice day! Good-bye!