Sometimes American office workers think that it is too bad the Internet didn’t come with a guidebook, or at least with elementary e-mail dos and don’ts. Though e-mail has made the lives of Americans easier, it also has a frightening tendency to take over their lives.
The average office worker in America receives 50 e-mails a day and about 40 percent of the commercial e-mails in their in-boxes are spam. Think of all the time an American spends deleting spam and replying to the rest! Then there is basic Netiquette (that is, network etiquette) American office workers should take into their consideration, for example: correct and incorrect ways to compose and reply to interoffice e-mails as well as rules for when it is proper to forward a crude joke, when not to hit "Reply All" and not to spam other coworkers.
When composing an interoffice e-mail, American office workers are advised to keep the following basic rules in mind:
In a nutshell, e-mails are fun to work with when they are sent and replied to according to the netiquette rules.
a guidebook — инструкция по применению; руководство по эксплуатации
dos and don’ts — все, что можно и нельзя делать; “можно и нельзя”
a frightening tendency — ужасающая тенденция
a crude joke — грубая шутка
emoticons — смайлики; электронные картинки; значки
the courtesy of a reply — вежливость ответа
an apology — извинение
in a nutshell — вкратце